Title: Projects Coordinator
Reports to: Head of Production
Type: Full‑time, permanent
Company Overview
SWD Bespoke is rapidly growing and seeking a highly organised and detail-oriented Projects Manager to manage the critical transition between sales and production, ensuring every project is fully prepared, accurate, and ready to move forward.
We are a family-run, design-led business specialising in high-end bespoke doors and joinery. Our reputation is built on quality, precision, and pushing the boundaries of what is possible within our industry. Our clients expect a seamless, “white glove” experience from initial design through to final installation — and this role is central to delivering exactly that.
This is a pivotal role within the business, working closely across departments to ensure our standards of precision, communication, and delivery are consistently upheld.
The Role
You will take ownership of project administration from point of sale through to production, acting as the central coordination point between sales, production, warehouse, and logistics teams.
You will be responsible for ensuring that every project is fully complete, signed off, and accurately documented before it enters production — leaving nothing to assumption.
In addition to day-to-day project coordination, you will play a key role in helping improve and streamline operational processes across the business, including supporting and leading the implementation of project management systems and workflows.
This role will also oversee warehouse operations and staff, ensuring goods are managed, organised, and prepared efficiently to support project delivery timelines and uphold our high standards of presentation and service.
Key Responsibilities
- Oversee project administration from point of sale through to production readiness
- Work closely with Project Specialists (sales team), Head of Production, Logistics Manager, and Commercial Director to coordinate each project
- Upload and manage site survey information, ensuring accuracy and completeness
- Schedule and coordinate site survey and installation dates with clients and internal teams
- Manage and maintain project data within internal systems (including Dashpivot)
- Support the implementation and optimisation of project management systems, including Asana, Procure, or similar platforms
- Help develop and improve internal project workflows, tracking systems, and operational processes
- Oversee warehouse organisation, processes, and day-to-day operations
- Manage and support warehouse staff to ensure efficiency, accountability, and high standards are maintained
- Ensure incoming goods, project components, ironmongery, and deliveries are correctly checked, organised, and allocated to projects
- Liaise closely with logistics and delivery teams to ensure deliveries are booked correctly, tracked, and delivered on time
- Coordinate project preparation and readiness for installations and deliveries
- Help improve warehouse systems, stock organisation, and operational procedures as the business grows
- Provide clients with clear and accurate delivery timelines
- Ensure all specifications, drawings, and documentation are fully signed off prior to production
- Proactively identify and flag any missing or unclear information before it impacts progress
- Coordinate internal project reviews with relevant departments to ensure alignment before production begins
- Manage multiple live projects simultaneously, maintaining full visibility and control at all times
Key Skills & Experience
- 2+ years experience working in a construction, manufacturing, production, or operations-based role
- Previous experience using Asana, Procure, or similar project management and workflow systems
- Confident leading or supporting the implementation of new systems and processes within a business
- Experience managing warehouse operations, logistics coordination, or operational teams is highly desirable
- Strong organisational and leadership skills with excellent attention to detail
- Able to manage multiple projects without compromising on quality or accuracy
- Proactive and confident in chasing information and holding others accountable
- Strong communicator, both internally and with clients
- Comfortable working across multiple departments in a fast-paced environment
- Process-driven, with a focus on consistency and high standards
- Takes pride in delivering a premium, “white glove” client experience
What We Offer:
- Competitive salary based on experience, with opportunities for career advancement
- Generous holiday package (20 days + public holidays + Christmas closure + birthday)
- Company pension plan
- Friendly and outgoing team culture with regular company events
- Employee Assistance Programme, including counselling and coaching services
- Luxury showroom and office space with kitchen and coffee machine
- Free on-site parking & EV charging